Chat history carries your work results, life memories and important credentials. However, data may be permanently lost if your phone is lost, deleted by mistake or replaced. The backup function provides you with triple protection: Even if the device is damaged, you don’t have to worry about it. You can restore it with a new phone with one click. Family voice and travel photos are permanently stored.
Steps to Back up Chat History:
On Android:
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Open your device’s Settings app.
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Tap Google > All services.
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Under Back up & restore, tap Back up.
Note: If this is your first time backing up, turn on Back up device data with Google One and follow the on-screen instructions.Select what data to back up: Photos & Videos, Device Data, or Both.
Both devices must be running the same Android version, or the new device must be running a higher version of Android. If the new device is running an earlier version of Android than the old device, the data transfer may be incomplete.
On iPhone:
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Open your device’s Settings app.
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Tap on your personal homepage.
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Tap on iCloud.
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Open iCloud backup and tap Back up now.
Note: iCloud has only 5G free storage space. If the storage space is insufficient, you will need to upgrade the storage space.