If you’re unable to log in to your JusTalk Kids account and see the message:
“Error Code 57622”
This means your account has been temporarily or permanently restricted due to activity that violated our Safety or Community Guidelines.
Why was my account banned?
For the protection of all users, accounts may be restricted for reasons such as:
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Suspicious or harmful behavior
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Repeated violations of our Terms of Service
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Reports from other users
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Security risks involving the account
Learn how to use JusTalk Kids responsibly in this article.
What should I do next?
If you believe this restriction is a mistake, we’re here to help. Please contact us at [email protected] with the following information:
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The account ID
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A screenshot of the error
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A brief description of the issue
Our team will review your case and reply as soon as possible.
Thank you for helping us keep JusTalk Kids safe for everyone.