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Troubleshoot Network Errors

Having trouble connecting or seeing a “Network Error” message? Don’t worry — here’s how you can quickly fix it!

 

  1. Check your internet connection
Make sure your device is connected to a stable Wi-Fi or mobile data network. Try switching between Wi-Fi and cellular data.
  1. Restart JusTalk
Fully close the app and reopen it to refresh your connection.
  1. Update the app
Ensure you’re using the latest version of JusTalk from the App Store or Google Play.
  1. Restart your device
A simple restart often resolves temporary connection issues.
  1. Check device permissions
Make sure JusTalk has permission to use network data in your system settings.

 

If the issue persists, please contact our support team at [email protected] and seed us feedback
— we’re here to help!
Stay connected, stay close — wherever you are.