NE

Reset Parent Passcode

“Worried about forgetting your parental passcode? 🤔 We’ve got you covered! Our new feature ensures you’ll never lose access to essential functions, even if the passcode slips your mind. “

 

Option1: If you have not linked your parent account
Please delete and reinstall the app. This will reset all settings. After logging in again, you can set a new parental passcode.
Nota that all chat records will also be cleared.

 

Option2: If you have linked your parent account
  1. Tap on Add Friend
  2. Tap on Continue with Passcode
  3. Tap on Forgot Password
  4. Choose Continue with Parent Account
  5. Scan the QR code with the parent’s device.